> For the complete documentation index, see [llms.txt](https://ailyze.gitbook.io/ailyze-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ailyze.gitbook.io/ailyze-docs/reference/plans-limits-and-credits.md). # Plans, Limits & Credits This page gathers every plan, price, and limit in one place, so you always know what is free and what uses credits. Other tutorials link here instead of repeating the numbers. {% hint style="info" %} Values reflect the product at the time of writing. For the current numbers, check the in-app **Plans** and **Manage Subscription** pages. {% endhint %} ## Two things you're spending Evidano has **two separate models**, and mixing them up causes most billing surprises: 1. **Subscription (Free vs Pro/Institution)** — sets your **AI analysis depth** and sharing. 2. **Wallet credits (pay-as-you-go)** — charged per use for **transcription, translation, web data, and live AI Avatar interviews**, after a free allowance. ## Plans | Plan | Cost | Who it's for | | -------------------------------------- | ----------------------- | --------------------------------------------------------- | | **Free** | Free forever, no expiry | Trying Evidano; small projects (1 theme and 1 question) | | **Pro** | \~USD 50/month | Individual researchers who need full analysis and sharing | | **Institution / Institution (Annual)** | Custom | Teams and universities (treated as Pro) | | **Enterprise** | Custom | Larger organizations | ## What Free vs Pro unlocks | Capability | Free | Pro / Institution | | ---------------------------------------------------------- | ------------------------------------- | ----------------- | | Analyze docx/pdf (structure, upload) | ✓ (unlimited files; 50 files/project) | ✓ | | Analyze xlsx/csv (structure, upload) | ✓ (unlimited files; \~5,000 rows) | ✓ | | Number of projects | Unlimited | Unlimited | | Data encrypted, **not** used to train AI | ✓ | ✓ | | **AI Thematic Analysis** | **1 theme** | Unlimited | | **AI Content Analysis** | **1 question** | Unlimited | | **AI Coding / Frequency** | 1 theme and 1 question | Unlimited | | **AI Cross-segment Analysis** | 1 theme and 1 question | Unlimited | | **AI Data Visualization** | 1 theme and 1 question | Unlimited | | **AI Summary** | Unlimited | Unlimited | | **AI Chatbot (chat with data)** | ✗ | Unlimited | | **Share AI report** | ✗ | ✓ | | Edit Codebook, Add File/Theme/Question, Calculate Accuracy | ✗ | ✓ | | 1-1 onboarding, 24-hr support | ✗ | ✓ | {% hint style="info" %} In short: **Free lets you run a real analysis, but capped at 1 theme and 1 question**, with no sharing, chatbot, or codebook editing. Pro removes the caps. {% endhint %} ## Pay-as-you-go add-ons (wallet) These charge from your wallet after a free allowance. A charge-confirmation dialog always appears before any paid action, so nothing is charged without your say-so. If your balance is too low, Evidano tells you before you continue and lets you top up. | Add-on | Free allowance | Price after | | -------------------------------- | -------------------- | ----------------------------------------------------------------------------------------------------------------- | | **Audio/Video Transcription** | **1 hour** free | **USD 1.00 / hour** | | **Document Translation** | **1,000 words** free | **USD 1.50 / 10,000 words** | | **Web/Social Data Extraction** | **100 URLs** free | **USD 1.50 / 10 URLs** | | **AI Avatar Interviewer (live)** | Test mode is free | **\~USD 3.00 / interview** or **USD 0.60 / minute** — the exact cost is shown before you switch a study to Active | {% hint style="info" %} An **AI Avatar** study must be set to **Active** to collect real data, which needs a wallet balance of at least **USD 100**. **Test** mode is free and records responses without charging. {% endhint %} Top up under **Manage Subscription** (wallet), or the **Top Up Balance** link on the avatar dashboard. ## Key per-project limits | Workflow | Limits | | ---------------- | -------------------------------------------------------------------------------------------------------------------------------------- | | Analyze docx/pdf | 50 files per project; up to 35 questions, 20 themes, and 20 sub-themes each, 150 items total; paid extra files \~USD 1.50/file over 50 | | Analyze xlsx/csv | 1 file, \~5,000 rows; free word limit \~90,000; sampling offered over the limit | | Translate files | 10 files; 1,000,000 characters per file | | Transcribe | 5 GB per file; multiple files at once | | Web data | The list of allowed web addresses is limited (for example `.com`, `.org`, `.tv`, `.gov`) | ## A note on data security Evidano says your data is **encrypted and not used to train AI models**, on both Free and Pro. Even so, treat **Share as Webpage** links as public, and use **transcript personal-information redaction** when you handle sensitive data. ## Next steps * [Supported File Types](/ailyze-docs/reference/supported-file-types.md) — what each workflow accepts and produces. * [Choose your workflow](/ailyze-docs/getting-started/choose-your-workflow.md) — pick the right tool for your data. * [Export and share findings](/ailyze-docs/create-deliverables/export-and-share-findings.md) — share reports safely. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://ailyze.gitbook.io/ailyze-docs/reference/plans-limits-and-credits.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.